# Retaining Customers

**URL:** https://the.wallet.forum/c/business-goal-tips-and-hacks/retaining-customers/35.md

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## [About the Retaining Customers category](https://the.wallet.forum/t/about-the-retaining-customers-category/168)

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**Author:** [@Customer\_Success](https://the.wallet.forum/u/Customer_Success)\
**Replies:** 0\
**Last updated:** [December 15, 2022, 1:12am UTC](https://the.wallet.forum/t/about-the-retaining-customers-category/168 "2022-12-15T01:12:04Z")

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Why Is It Important To Keep Your Customers? Customer retention is essential since it is substantially more expensive to recruit new consumers than it is to preserve existing ones. Returning customers are also more likel…
