# SMS & MMS **URL:** https://the.wallet.forum/c/guides-and-tutorials/sms-mms/19.md [Latest](https://the.wallet.forum/latest.md) · [Categories](https://the.wallet.forum/categories.md) · [Tags](https://the.wallet.forum/tags.md) --- ## [About the SMS & MMS category](https://the.wallet.forum/t/about-the-sms-mms-category/29)
**Author:** [@Customer\_Success](https://the.wallet.forum/u/Customer_Success)\ **Replies:** 0\ **Last updated:** [June 23, 2022, 12:19pm UTC](https://the.wallet.forum/t/about-the-sms-mms-category/29 "2022-06-23T12:19:40Z")
(Replace this first paragraph with a brief description of your new category. This guidance will appear in the category selection area, so try to keep it below 200 characters.) Use the following paragraphs for a longer d… --- ## [How to Access SMS/MMS Help Desk](https://the.wallet.forum/t/how-to-access-sms-mms-help-desk/111)
**Author:** [@Customer\_Success](https://the.wallet.forum/u/Customer_Success)\ **Replies:** 0\ **Last updated:** [July 13, 2022, 1:59am UTC](https://the.wallet.forum/t/how-to-access-sms-mms-help-desk/111 "2022-07-13T01:59:29Z")
What You Will Learn Understand the basic navigation and how-tos of the SMS Help Desk Function. Learn how to access the Help Desk Function and manage your resolved and unresolved tickets. Provide world-class customer su… --- ## [How to Edit Your Subscriber Lists](https://the.wallet.forum/t/how-to-edit-your-subscriber-lists/96)
**Author:** [@Customer\_Success](https://the.wallet.forum/u/Customer_Success)\ **Replies:** 0\ **Last updated:** [July 13, 2022, 1:14am UTC](https://the.wallet.forum/t/how-to-edit-your-subscriber-lists/96 "2022-07-13T01:14:45Z")
Mastering Subscriber List Management What You Will Learn Gain proficiency in modifying and editing your subscriber list to ensure optimal engagement and relevance. Adaptation is Key: Editing Your Lists To visit your su… --- ## [How to Create and Import Recipient Lists](https://the.wallet.forum/t/how-to-create-and-import-recipient-lists/95)
**Author:** [@Customer\_Success](https://the.wallet.forum/u/Customer_Success)\ **Replies:** 0\ **Last updated:** [July 12, 2022, 11:39pm UTC](https://the.wallet.forum/t/how-to-create-and-import-recipient-lists/95 "2022-07-12T23:39:19Z")
What You Will Learn Learn and understand the process of importing and creating a recipient list within Wallet. This process allows you to migrate your existing customer list to the Wallet Admin Portal. Before You Begin … --- ## [How to Setup for Your Numbers (10DLCs)](https://the.wallet.forum/t/how-to-setup-for-your-numbers-10dlcs/88)
**Author:** [@Customer\_Success](https://the.wallet.forum/u/Customer_Success)\ **Replies:** 0\ **Last updated:** [July 12, 2022, 10:52pm UTC](https://the.wallet.forum/t/how-to-setup-for-your-numbers-10dlcs/88 "2022-07-12T22:52:14Z")
What You Will Learn The first step to use the SMS/MMS tools is to request your own designated phone number in the platform. Once obtained, this phone number will be used to send all outbound messages to your guests / su… --- ## [INFO : Your Recipient Lists](https://the.wallet.forum/t/info-your-recipient-lists/107)
**Author:** [@Customer\_Success](https://the.wallet.forum/u/Customer_Success)\ **Replies:** 0\ **Last updated:** [July 13, 2022, 1:51am UTC](https://the.wallet.forum/t/info-your-recipient-lists/107 "2022-07-13T01:51:50Z")
Use one of your Your Recipient Lists to your SMS broadcast To see the lists that you have uploaded, click the button in the upper right-hand corner of the page. The “My Uploaded Lists” window displays the lists that y… --- ## [INFO : Setting Up & Sending Vouchers](https://the.wallet.forum/t/info-setting-up-sending-vouchers/110)
**Author:** [@Customer\_Success](https://the.wallet.forum/u/Customer_Success)\ **Replies:** 0\ **Last updated:** [July 13, 2022, 1:58am UTC](https://the.wallet.forum/t/info-setting-up-sending-vouchers/110 "2022-07-13T01:58:12Z")
Where You Will Set Up And Send Your Vouchers The Send Vouchers page is where you will customize the messages that accompany your vouchers and select a number that you wish to send a voucher. From this page, you will be … --- ## [How to check Keyword Lists Associated with Your Numbers](https://the.wallet.forum/t/how-to-check-keyword-lists-associated-with-your-numbers/89)
**Author:** [@Customer\_Success](https://the.wallet.forum/u/Customer_Success)\ **Replies:** 0\ **Last updated:** [July 12, 2022, 11:00pm UTC](https://the.wallet.forum/t/how-to-check-keyword-lists-associated-with-your-numbers/89 "2022-07-12T23:00:31Z")
What You Will Learn Learn on how to navigate the your numbers, and view the existing keywords set for each of your 10 digit long codes. Tip: Create one or more Keywords for people to subscribe. Commonly used keywords a… --- ## [INFO: Your SMS/MMS User Agreement](https://the.wallet.forum/t/info-your-sms-mms-user-agreement/86)
**Author:** [@Customer\_Success](https://the.wallet.forum/u/Customer_Success)\ **Replies:** 0\ **Last updated:** [July 12, 2022, 10:49pm UTC](https://the.wallet.forum/t/info-your-sms-mms-user-agreement/86 "2022-07-12T22:49:22Z")
Your user agreement ensures that you are aware of the rules that apply to SMS/MMS marketing Your SMS/MMS user agreement is very important! Before you begin using SMS/MMS marketing to promote your business, you’ll need to… --- ## [INFO: Sources for Your Keywords/Numbers](https://the.wallet.forum/t/info-sources-for-your-keywords-numbers/90)
**Author:** [@Customer\_Success](https://the.wallet.forum/u/Customer_Success)\ **Replies:** 0\ **Last updated:** [July 12, 2022, 11:01pm UTC](https://the.wallet.forum/t/info-sources-for-your-keywords-numbers/90 "2022-07-12T23:01:32Z")
Review the opt-in sources that are associated with your numbers The Sources page is where you can review the sources that are associated with each of your numbers. This allows you to keep track of which opt-in QR codes… --- ## [How to Check Vouchers Processed for Your Number(s)](https://the.wallet.forum/t/how-to-check-vouchers-processed-for-your-number-s/91)
**Author:** [@Customer\_Success](https://the.wallet.forum/u/Customer_Success)\ **Replies:** 0\ **Last updated:** [July 12, 2022, 11:02pm UTC](https://the.wallet.forum/t/how-to-check-vouchers-processed-for-your-number-s/91 "2022-07-12T23:02:31Z")
What You Will Learn To review campaigns sent through your 10/DLC’s, review the scheduled campaigns sent from your SMS/MMS numbers. How To Review The Campaigns That Have Been Sent Through Your Number(s) When you click … --- ## [How To Check Your Outbound Messages and Summary for Your Numbers](https://the.wallet.forum/t/how-to-check-your-outbound-messages-and-summary-for-your-numbers/93)
**Author:** [@Customer\_Success](https://the.wallet.forum/u/Customer_Success)\ **Replies:** 0\ **Last updated:** [July 12, 2022, 11:19pm UTC](https://the.wallet.forum/t/how-to-check-your-outbound-messages-and-summary-for-your-numbers/93 "2022-07-12T23:19:18Z")
What You Will Learn Understand and navigate the admin portal for you to be able to review your historical outbound SMS/MMS sent to your audiences. Why You Should Learn This Your outbound messages log allows you to rev… --- ## [How to Review Inbound Messages for Your Numbers](https://the.wallet.forum/t/how-to-review-inbound-messages-for-your-numbers/92)
**Author:** [@Customer\_Success](https://the.wallet.forum/u/Customer_Success)\ **Replies:** 0\ **Last updated:** [July 12, 2022, 11:18pm UTC](https://the.wallet.forum/t/how-to-review-inbound-messages-for-your-numbers/92 "2022-07-12T23:18:22Z")
You Will Learn On how to check and review your inbound messages for your 10 DLC phone numbers. Reviewing Inbound Messages for Your Numbers Your inbound messages log allows you to review all inbound messages received fo… --- ## [How To Review Unsubscribed Rate From Your SMS/MMS Number](https://the.wallet.forum/t/how-to-review-unsubscribed-rate-from-your-sms-mms-number/94)
**Author:** [@Customer\_Success](https://the.wallet.forum/u/Customer_Success)\ **Replies:** 0\ **Last updated:** [July 12, 2022, 11:20pm UTC](https://the.wallet.forum/t/how-to-review-unsubscribed-rate-from-your-sms-mms-number/94 "2022-07-12T23:20:00Z")
You Will Learn To view and check the current status for the unsubscribed audience from your current SMS/MMS 10DLC. Why You Should Regularly Check Your Unsubsrcibed List It is best to strategize depending on how your a… --- ## [Creating an SMS Message that Automatically Updates](https://the.wallet.forum/t/creating-an-sms-message-that-automatically-updates/106)
**Author:** [@Customer\_Success](https://the.wallet.forum/u/Customer_Success)\ **Replies:** 0\ **Last updated:** [July 13, 2022, 1:49am UTC](https://the.wallet.forum/t/creating-an-sms-message-that-automatically-updates/106 "2022-07-13T01:49:54Z")
Create a new SMS that automatically updates The “Create New SMS” page is where you will draft the SMS marketing messages that will accompany your offers. To set your SMS messages up, you will select a number/10DLC that … --- ## [Review Unsubscribers for Each Keyword](https://the.wallet.forum/t/review-unsubscribers-for-each-keyword/101)
**Author:** [@Customer\_Success](https://the.wallet.forum/u/Customer_Success)\ **Replies:** 0\ **Last updated:** [July 13, 2022, 1:32am UTC](https://the.wallet.forum/t/review-unsubscribers-for-each-keyword/101 "2022-07-13T01:32:36Z")
Review the inactive subscribers (AKA unsubscribers) for each of your keywords To review the inactive subscribers (AKA unsubscribers) for each of your keywords, click the red number/button in the “Unsubscribed” column for… --- ## [Active Subscribers for Each Keyword](https://the.wallet.forum/t/active-subscribers-for-each-keyword/99)
**Author:** [@Customer\_Success](https://the.wallet.forum/u/Customer_Success)\ **Replies:** 0\ **Last updated:** [July 13, 2022, 1:19am UTC](https://the.wallet.forum/t/active-subscribers-for-each-keyword/99 "2022-07-13T01:19:51Z")
Review the active subscribers for each of your keywords To review the active subscribers for each of your keywords, click the blue number/button in the “Subscribed” column for a given keyword. Your Active Subscribers wi… --- ## [Manage Your Numbers (10DLCs)](https://the.wallet.forum/t/manage-your-numbers-10dlcs/87)
**Author:** [@Customer\_Success](https://the.wallet.forum/u/Customer_Success)\ **Replies:** 0\ **Last updated:** [July 12, 2022, 10:50pm UTC](https://the.wallet.forum/t/manage-your-numbers-10dlcs/87 "2022-07-12T22:50:56Z")
Manage and review all the numbers (10DLCs) that your business is using to distribute your marketing and offers The “My Numbers” page is where you will find all the numbers (10DLCs) that your business has applied for and…