# Read your Ledger: every redemption and refund in one list

**URL:** <https://the.wallet.forum/t/read-your-ledger-every-redemption-and-refund-in-one-list/303>\
**Category:** Integrations & POS\
**Created:** [October 11, 2026, 11:48pm UTC](https://the.wallet.forum/t/read-your-ledger-every-redemption-and-refund-in-one-list/303 "2026-10-11T23:48:23Z")\
**Posts on this page:** 1\
**Page:** 1

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**Author:** ![Customer\_Success](https://avatars.discourse-cdn.com/v4/letter/c/7ab992/32.png) [@Customer\_Success](https://the.wallet.forum/u/Customer_Success)\
**Post date:** [October 11, 2026, 11:48pm UTC](https://the.wallet.forum/t/read-your-ledger-every-redemption-and-refund-in-one-list/303/1 "2026-10-11T23:48:23Z")

</div>

The Ledger is the record of every offer redeemed or refunded at any of your registers. It’s where you check a transaction, settle a question at the till, and see how much extra your offers brought in.

Wallet · Merchant guide

## Open it

Go to **Manage Integrations \> Wallet POS \> Ledger** , choose the dates under **Show Activity Between** , and click **Apply**. **Export** downloads the same list for your records or your accountant.

## What each column means

| Column | What it tells you |
| --- | --- |
| Date, Time | When the transaction happened. |
| Transaction ID | The reference for this transaction. A refund carries the same ID as the redemption it reverses. |
| Register ID, Register Type | Which till or terminal it happened at (for example a Web Terminal, or a connected POS). |
| Transaction | **Redemption** or **Refund** (refunds are highlighted). |
| Perk | The value of the offer that was applied. |
| Check | The customer’s bill. |
| Claimed | How much of the bill the offer covered. |
| Balance | What was left for the customer to pay with cash or card. |
| Payment Type | Which kind of offer it was: Static Voucher, Dynamic Voucher, Merchant Credit, Membership Points, and so on. |
| Meta Data | Extra detail some offers carry, such as a dynamic voucher’s code. |
| Payment | **View** shows more detail about the transaction. |

## Good to know

**The Balance column is your “extra revenue”.** It’s the part of each bill the customer paid on top of the offer. Your dashboard’s Additional Revenue figure adds these up, so it’s a direct measure of what your offers brought in.

**A refund appears as its own row,** with negative amounts and the same Transaction ID as the redemption it reverses, so both stay on the record.

**Refunds start at the terminal.** To refund a redemption made on the Web Terminal, use **History** on the Web Terminal page. See _Redeem offers at the counter_.

## Why it matters

**One list settles every question.** “Did that voucher go through?”, “What did the bar redeem last Friday?”, “Are our offers paying for themselves?” The Ledger answers all three, and Export hands the same answer to your bookkeeper.

Questions? Ask in **Integrations & POS** and we’ll help.

## Related guides

- [Redeem offers at the counter with the Web Terminal or Mobile Scanner](https://the.wallet.forum/t/redeem-offers-at-the-counter-with-the-web-terminal-or-mobile-scanner/302)
- [Give customers store credit they spend in your wallet](https://the.wallet.forum/t/give-customers-store-credit-they-spend-in-your-wallet/289)

* * *

_Merchant guide. A plain-language explanation of the Ledger, not a substitute for the terms in your agreement._