# What happens if my account becomes inactive?

**URL:** <https://the.wallet.forum/t/what-happens-if-my-account-becomes-inactive/153>\
**Category:** Frequently Asked Questions\
**Created:** [August 29, 2022, 10:58pm UTC](https://the.wallet.forum/t/what-happens-if-my-account-becomes-inactive/153 "2022-08-29T22:58:40Z")\
**Posts on this page:** 1\
**Page:** 1

<div class="post-metadata">

**Author:** ![Customer\_Success](https://avatars.discourse-cdn.com/v4/letter/c/7ab992/32.png) [@Customer\_Success](https://the.wallet.forum/u/Customer_Success)\
**Post date:** [August 29, 2022, 10:58pm UTC](https://the.wallet.forum/t/what-happens-if-my-account-becomes-inactive/153/1 "2022-08-29T22:58:41Z")

</div>

The Wallet billing model is based entirely upon volume, **inactive accounts would fall into our free tier and simply no longer be charged which still allows the merchant to use the free features.**

The only exception to this rule, is if your company has requested a custom plan at a fixed monthly rate.

These accounts would continue to be billed at the agreed upon monthly rate.