# \#sms **URL:** https://the.wallet.forum/tag/sms/30.md [Latest](https://the.wallet.forum/latest.md) · [Categories](https://the.wallet.forum/categories.md) · [Tags](https://the.wallet.forum/tags.md) --- ## [How to Access SMS/MMS Help Desk](https://the.wallet.forum/t/how-to-access-sms-mms-help-desk/111)
**Author:** [@Customer\_Success](https://the.wallet.forum/u/Customer_Success)\ **Replies:** 0\ **Last updated:** [July 13, 2022, 1:59am UTC](https://the.wallet.forum/t/how-to-access-sms-mms-help-desk/111 "2022-07-13T01:59:29Z")
What You Will Learn Understand the basic navigation and how-tos of the SMS Help Desk Function. Learn how to access the Help Desk Function and manage your resolved and unresolved tickets. Provide world-class customer su… --- ## [Review Past Broadcasts](https://the.wallet.forum/t/review-past-broadcasts/108)
**Author:** [@Customer\_Success](https://the.wallet.forum/u/Customer_Success)\ **Replies:** 0\ **Last updated:** [July 13, 2022, 1:53am UTC](https://the.wallet.forum/t/review-past-broadcasts/108 "2022-07-13T01:53:15Z")
Guide: Reviewing Sent Broadcasts Step 1: Accessing Past Broadcasts Navigate to the “Create New SMS” page within your Wallet dashboard. Look for the “Past Broadcasts” button located in the upper right-hand corner of the … --- ## [How to Setup for Your Numbers (10DLCs)](https://the.wallet.forum/t/how-to-setup-for-your-numbers-10dlcs/88)
**Author:** [@Customer\_Success](https://the.wallet.forum/u/Customer_Success)\ **Replies:** 0\ **Last updated:** [July 12, 2022, 10:52pm UTC](https://the.wallet.forum/t/how-to-setup-for-your-numbers-10dlcs/88 "2022-07-12T22:52:14Z")
What You Will Learn The first step to use the SMS/MMS tools is to request your own designated phone number in the platform. Once obtained, this phone number will be used to send all outbound messages to your guests / su… --- ## [Analytics Regarding Outbound SMS](https://the.wallet.forum/t/analytics-regarding-outbound-sms/125)
**Author:** [@Customer\_Success](https://the.wallet.forum/u/Customer_Success)\ **Replies:** 0\ **Last updated:** [July 14, 2022, 6:07am UTC](https://the.wallet.forum/t/analytics-regarding-outbound-sms/125 "2022-07-14T06:07:48Z")
Track Your Outbound Sms Messages; See What’s Working & What Isn’t Click on Select Click on The “Outbound SMS Stats” page is where you will find analytics that reflect the performance of your outbound SMS … --- ## [INFO : Setting Up & Sending Vouchers](https://the.wallet.forum/t/info-setting-up-sending-vouchers/110)
**Author:** [@Customer\_Success](https://the.wallet.forum/u/Customer_Success)\ **Replies:** 0\ **Last updated:** [July 13, 2022, 1:58am UTC](https://the.wallet.forum/t/info-setting-up-sending-vouchers/110 "2022-07-13T01:58:12Z")
Where You Will Set Up And Send Your Vouchers The Send Vouchers page is where you will customize the messages that accompany your vouchers and select a number that you wish to send a voucher. From this page, you will be … --- ## [How to check Keyword Lists Associated with Your Numbers](https://the.wallet.forum/t/how-to-check-keyword-lists-associated-with-your-numbers/89)
**Author:** [@Customer\_Success](https://the.wallet.forum/u/Customer_Success)\ **Replies:** 0\ **Last updated:** [July 12, 2022, 11:00pm UTC](https://the.wallet.forum/t/how-to-check-keyword-lists-associated-with-your-numbers/89 "2022-07-12T23:00:31Z")
What You Will Learn Learn on how to navigate the your numbers, and view the existing keywords set for each of your 10 digit long codes. Tip: Create one or more Keywords for people to subscribe. Commonly used keywords a… --- ## [INFO: Your SMS/MMS User Agreement](https://the.wallet.forum/t/info-your-sms-mms-user-agreement/86)
**Author:** [@Customer\_Success](https://the.wallet.forum/u/Customer_Success)\ **Replies:** 0\ **Last updated:** [July 12, 2022, 10:49pm UTC](https://the.wallet.forum/t/info-your-sms-mms-user-agreement/86 "2022-07-12T22:49:22Z")
Your user agreement ensures that you are aware of the rules that apply to SMS/MMS marketing Your SMS/MMS user agreement is very important! Before you begin using SMS/MMS marketing to promote your business, you’ll need to… --- ## [INFO: Sources for Your Keywords/Numbers](https://the.wallet.forum/t/info-sources-for-your-keywords-numbers/90)
**Author:** [@Customer\_Success](https://the.wallet.forum/u/Customer_Success)\ **Replies:** 0\ **Last updated:** [July 12, 2022, 11:01pm UTC](https://the.wallet.forum/t/info-sources-for-your-keywords-numbers/90 "2022-07-12T23:01:32Z")
Review the opt-in sources that are associated with your numbers The Sources page is where you can review the sources that are associated with each of your numbers. This allows you to keep track of which opt-in QR codes… --- ## [How to View Past/Existing Broadcasts](https://the.wallet.forum/t/how-to-view-past-existing-broadcasts/109)
**Author:** [@Customer\_Success](https://the.wallet.forum/u/Customer_Success)\ **Replies:** 0\ **Last updated:** [July 13, 2022, 1:57am UTC](https://the.wallet.forum/t/how-to-view-past-existing-broadcasts/109 "2022-07-13T01:57:09Z")
You Will Learn To view and manage the SMS broadcasts that you have sent, from here you would understand the functions of the SMS Broadcast features that Wallet offers for your business and how you can review your previo… --- ## [How To Check Your Outbound Messages and Summary for Your Numbers](https://the.wallet.forum/t/how-to-check-your-outbound-messages-and-summary-for-your-numbers/93)
**Author:** [@Customer\_Success](https://the.wallet.forum/u/Customer_Success)\ **Replies:** 0\ **Last updated:** [July 12, 2022, 11:19pm UTC](https://the.wallet.forum/t/how-to-check-your-outbound-messages-and-summary-for-your-numbers/93 "2022-07-12T23:19:18Z")
What You Will Learn Understand and navigate the admin portal for you to be able to review your historical outbound SMS/MMS sent to your audiences. Why You Should Learn This Your outbound messages log allows you to rev… --- ## [How to Review Inbound Messages for Your Numbers](https://the.wallet.forum/t/how-to-review-inbound-messages-for-your-numbers/92)
**Author:** [@Customer\_Success](https://the.wallet.forum/u/Customer_Success)\ **Replies:** 0\ **Last updated:** [July 12, 2022, 11:18pm UTC](https://the.wallet.forum/t/how-to-review-inbound-messages-for-your-numbers/92 "2022-07-12T23:18:22Z")
You Will Learn On how to check and review your inbound messages for your 10 DLC phone numbers. Reviewing Inbound Messages for Your Numbers Your inbound messages log allows you to review all inbound messages received fo… --- ## [Creating an SMS Message that Automatically Updates](https://the.wallet.forum/t/creating-an-sms-message-that-automatically-updates/106)
**Author:** [@Customer\_Success](https://the.wallet.forum/u/Customer_Success)\ **Replies:** 0\ **Last updated:** [July 13, 2022, 1:49am UTC](https://the.wallet.forum/t/creating-an-sms-message-that-automatically-updates/106 "2022-07-13T01:49:54Z")
Create a new SMS that automatically updates The “Create New SMS” page is where you will draft the SMS marketing messages that will accompany your offers. To set your SMS messages up, you will select a number/10DLC that … --- ## [How can the Wallet Platform increase customer engagement?](https://the.wallet.forum/t/how-can-the-wallet-platform-increase-customer-engagement/145)
**Author:** [@Customer\_Success](https://the.wallet.forum/u/Customer_Success)\ **Replies:** 0\ **Last updated:** [August 15, 2022, 11:48pm UTC](https://the.wallet.forum/t/how-can-the-wallet-platform-increase-customer-engagement/145 "2022-08-15T23:48:07Z")
How can the Wallet Platform increase customer engagement? Customers demand cutting-edge tools in today’s economy. The digital wallet interface that Wallet Inc provides to your customers is unlike any other tool to manag…